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Policy Update
Let us do this part
Today's Date:
Wed Dec 4 2024 10:34
Please read our policy updates carefully. If you have any questions please email management at Admin@PennyLaneChicago.com

I understand the following:
Please read and answer
Mask Policy*
I understand that masks are now optional at Penny Lane (as of 3/1/23).

*We reserve the right to ask clients to wear a mask. Clients also reserve the right to a masked service.
Punctuality*
I understand that I must arrive for my appointment at it's scheduled time & that if I am running late, my appointment may be at risk of being rescheduled at my expense.
(Which is 100% of the overall appointment total.)
Preparation *
Upon arriving for my appointment, I understand that my hair must be; loose, down, freshly washed, thoroughly detangled, styled with minimal products and fully dry.
(*Please note; if additional detangling is necessary during your service, an additional fee may be applied. )
 
Covid 19*
I understand that I can not enter the Salon if I am not feeling well for any reason (including and especially due to Covid 19).
Guests*
I understand that I can not bring guests with me to my appointment, including children, spouses or friends unless ok'd by the Penny Lane Team before my appointment.
Stylist Illness/ Emergency*
I understand that if my Stylist is not feeling well and or has an emergency occur that does not allow them to come into the salon for my appointment, my appointment will be temporarily cancelled and or be rescheduled.
Appointment Changes*
I understand that If I do not provide at least 48 hours notice prior to rescheduling or cancelling my appointment, that a cancellation fee of 100% of the total appointment cost will be charged to my card on file, per Penny Lane's Cancellation Policy.
Gratuity *
I am aware that TIPS are ONLY accepted in Cash and that Penny Lane is unable to break bills larger than $20's.
Dismissal *
I understand that I may be asked to leave the salon immediately if it becomes apparent that I have violated the terms of this agreement, including by not followed COVID-19 safety protocol recommended by the CDC.
As well as if I or a guest of mine becomes aggressive and or disruptive to the salon environment.
Artistic Nature*
I understand due to the artistic nature of Penny Lane Studios services, Penny Lane Studios does not provide refunds.

I acknowledge that I have two weeks after my initial appointment to email admin@pennylanechicago.com to schedule a complimentary touch up.
Pricing*
I am aware that all prices are subject to change based on time, color used or added on services.
Parking Lot*
I am aware that the shared parking lot behind the salon is heavily monitored by a 3rd party company and that leaving the salon premises at any point after I've parked in the lot, will result in my car being towed at my own expense.
Green Circle & Staff Wellness Fees*
We are proud to be a Certified Green Circle Salon, which is a program that helps recycle waste and keep it our of landfills.
We are also very proud to offer our team members healthcare such as dental, vision & maternity leave.
In order to maintain these exciting programs, we add $4.25 to each our our services.
I understand that this fee will be added to my overall total at the time of my appointment.
Client Age Minimum *
I understand that Penny Lane Studios as a whole, has an age minimum of 14 years old for all clientele.

I understand that if I am wanting to bring in a client younger than 14 I must notify Penny Lane Studios prior to booking my service to ensure they find a stylist who is ok lowering the age minimum for me specifically.

(If a clients age is younger than 14 and this has not been previously disclosed, the appointment may need to be rescheduled to a later date. )
Card on File Requirement *
By clicking this box I agree to having allowing Penny Lane to retain my Card on file and to it being charged in accordance with the 48 hour Cancellation/ Rescheduling Policy (if applicable).
I understand that if I do not call to provide my card on file details at least 72 hours before my appointment, my appointment will be cancelled.

*If you have not yet given us a card on file, please call us at: 773-486-3826 and we can make note of those details over the phone.
Photo & Video Disclosure
I authorize Penny Lane Studios & it's employees to take photographs, video, film or any electronic reproductions of me and or my property to use and publish (with or without my name) as described in any and all media forms. For the purposes of promotion, publicity and or advertisement. I waive all rights to review or approve any uses of the images. I give up all claim to ownership and assign copyright to Penny Lane Studios. I am of full legal age and fully understand these terms.
We look forward to seeing you at your upcoming service!
If you have any additional questions, feel free to email our reception team at: booking@pennylanechicago.com.
If any provision, section, subsection, clause or phrase of this release is found to be unenforceable or invalid, that portion shall be severed from this contract. The remainder of this contract will then be construed as though the unenforceable portion had never been contained in this document.
Client Information
I hereby declare that I am of legal age (with valid proof of age) and am competent to sign this Agreement or, if not, that my parent or legal guardian shall sign on my behalf, and that my parent or legal guardian is in complete understanding and concurrence with this agreement.
Legal Name:*
Pronoun:
Chosen name:
Address:
Postcode:
Date of birth:*
If you are under 18 your parent/guardian will be required
Phone #:*
Email:*
Signature:*